The front desk agent initially tried claiming that they didn’t have any suites available, but when I pointed out that they had several that were bookable on their website, she magically found one. That second stay’s upgrade was offered proactively, but I had to request the first upgrade.
Thanks to my Globalist status I was upgraded to an Executive Suite during my first stay and was upgraded to either an Executive Suite or 1 Bedroom Suite (I’m not sure which) during my second stay. The hotel itself doesn’t have a casino hotel vibe though, instead feeling clean and fresh which is helped by the fact that it only opened in August 2021. This property is attached to a casino called Resorts World New York City, hence the inclusion of that in the lengthy hotel name. Hyatt Regency JFK Airport At Resorts World New York Bottom Line Review Hyatt Regency JFK Airport At Resorts World New York Bottom Line Review.
